Privacy Policy

At Azalea , we value the trust of those who visit our website and make purchases in our store. Therefore, we are committed to protecting your personal data and using it only for the purposes described below. This Privacy Policy explains how we collect, use, and protect your information.

1. Data Controller

Azalea
Contact email: azalea.studio.art@gmail.com

2. Data we collect

When you visit our store or make a purchase, we may collect the following information:

a) Data provided directly by you

Name and surname

Shipping and billing address

Telephone and email

Payment information (securely handled by payment platforms; we do not store your bank details)

Content of queries or messages sent through the contact form

b) Data collected automatically

Information about your device (IP, browser, operating system)

Browsing data on our website

Cookies and similar technologies (see cookie policy, if you have one)

c) Data from third parties

Payment gateways (for example: Shopify Payments, PayPal)

Marketing or analytics services (such as Google Analytics)

3. Purposes of the processing

We collect your data for:

Manage your orders, shipments and returns

To communicate with you regarding orders or inquiries

Send newsletters, promotions or notices (only if you subscribe)

Improve the web browsing experience

Comply with legal obligations (invoicing, taxes, fraud prevention)

4. Legal basis for processing

We process your data based on the following legal grounds:

Contract execution: processing purchases, shipments, and customer service

Consent: newsletter subscriptions or use of cookies

Legal obligation: invoicing and tax obligations

Legitimate interest: to improve the website and prevent fraud

5. Who do we share your data with?

We only share your data with third parties strictly necessary for the operation of the store:

Shopify , the platform that hosts our store

Courier companies to send your order

Payment gateways for processing transactions

Marketing tools that we may use occasionally (e.g., email marketing)

These providers may only use your data to provide the relevant service and must treat it securely.

6. Data retention

We will keep your data for as long as necessary to:

Complete your purchase

Comply with legal obligations (such as tax laws)

Manage your account or subscriptions

You can request the deletion of your data whenever you want (see rights section).

7. User Rights

You have the right to:

Access your personal data

Correct incorrect data

Request the deletion of your data

Limit or oppose treatment

Request the portability of your data

Withdraw your consent at any time

To exercise your rights, write to us at: azalea.studio.art@gmail.com

8. Security of your data

We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no system is completely infallible, but we work to minimize these risks.

9. International Transfers

Your information may be stored or processed outside your country of residence, especially since Shopify operates internationally. In any case, we guarantee that appropriate measures are in place to protect your data in accordance with European regulations (GDPR).

10. Changes to this policy

We may update this Privacy Policy to adapt to legal changes or improvements in our services.